Although 3 items are shown in the add, the only one that will be shipped is the one item pointed to by the arrow. I wanted all the pieces shown but didn't get the one I needed.
Stairs are sturdy and attractive. The tread is somewhat narrow. If you’re big you need to be careful but there is a railing to hold on to which is nice. Overall would recommend.
The ladder arrived sooner than I thought, I had already roughed in the opening . It was a very easy install and it looks great, now the electrical in the overhead is accessible
Thank you for the great Wooden Rod with Plastic Clip from Attic-Ladders.com. You are the best,. Yay!
"I contacted customer service and never received a call back. After receiving an email from them, I replied asking for a call, but they never followed up. Very disappointing customer service."
Fast shipping, great product and accurate dimensions
Very happy. Easy install.
Incredible ladder. My friend who installed it for me thought so highly of it he is going to get one for his house.
This ladder is exactly what we needed to reach our attic without disturbing the console underneath. The quality is top notch with the wooden steps and the ease of pulling it up and down. We ordered the red handrail for extra support. Only question…why is the latch plastic instead of metal?
Nice ladder, works well. Instructions were good. Was missing one bolt that I needed to go to the hardware store for,but other than that, perfect.
Ladder was easy to install. Only issue we had was setting spring weight. The instructions were not clear on which one to set.
Very nice attic steps. No instructions came with it or that could be found on the website. Finally found a video.
We needed a longer attic ladder length to fit in a shorter space due to prefabbed trusses. The L-ALLE Wooden Attic Ladder worked perfect. Thanks
My ladder came in with the plastic cut open and parts missing.
The ladders are made of good quality materials, the shipping was really fast. I need a few more sets of ladders and I will definitely be buying more from this company.
Ladder says 14.5 reach but it was closer to 12. Shipping company they used was terrible. Additionally I submitted an inquiry before I ordered they didn’t respond.
Only problem I had was that I could never get anyone to answer the phone, I had a couple of questions before I ordered the ladder that I would of liked to talk to someone.
You sent 35.5 x 31.5, I ordered 35.5 x 23.5 please contact me for arrangements to send the size I need. [****] Rich Walls
