Delivery Options

Shipment processing time

All orders are processed within 2-5 business days if are in stock, rest orders where products are not in stock are processed up to 3-5 weeks. Please verify stock items with team by contact on info@attic-ladders.com. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 
We offer the following shipping methods:
UPS
USA Postal Service

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

https://attic-ladders.com/ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

https://attic-ladders.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


Contact

If you have any questions about the Shipping Policy, please contact us by using the details provided below:

via email at info@attic-ladders.com or by calling (630) 233-4514.

1300 Jarvis Ave, Elk Grove Village, IL 60007.

Based on 51 reviews
73%
(37)
14%
(7)
4%
(2)
2%
(1)
8%
(4)
Attic ladders

Finally was able to install one of the attics ladders Very happy with its performance looks and install instructions five stars

Pay attention to the arrow

Although 3 items are shown in the add, the only one that will be shipped is the one item pointed to by the arrow. I wanted all the pieces shown but didn't get the one I needed.

You are Great!

Thank you!

worked well!

Came quickly and worked well!

Good stairs

Stairs are sturdy and attractive. The tread is somewhat narrow. If you’re big you need to be careful but there is a railing to hold on to which is nice. Overall would recommend.

wooden attic ladder

The ladder arrived sooner than I thought, I had already roughed in the opening . It was a very easy install and it looks great, now the electrical in the overhead is accessible

Great Wooden Rod with Plastic Clip

Thank you for the great Wooden Rod with Plastic Clip from Attic-Ladders.com. You are the best,. Yay!

Horrible Service

"I contacted customer service and never received a call back. After receiving an email from them, I replied asking for a call, but they never followed up. Very disappointing customer service."

Perfect fit

Fast shipping, great product and accurate dimensions

Great, quality equipment

Very happy. Easy install.

N
Handrail - 22 in.
Norma Parfitt
Hand rail

Works perfectly with the attic ladder for extra climbing support

T
Mini Polar - Metal-Wooden Extra Insulated Attic Ladder - 35.5 in. x 19.5 in. - Up to 8.69 feet
Tyler Mangan
Sturdy AF

Incredible ladder. My friend who installed it for me thought so highly of it he is going to get one for his house.

Like custom made

This ladder is exactly what we needed to reach our attic without disturbing the console underneath. The quality is top notch with the wooden steps and the ease of pulling it up and down. We ordered the red handrail for extra support. Only question…why is the latch plastic instead of metal?

Nice ladder

Nice ladder, works well. Instructions were good. Was missing one bolt that I needed to go to the hardware store for,but other than that, perfect.

Accurate title

Ladder was easy to install. Only issue we had was setting spring weight. The instructions were not clear on which one to set.

Was what I needed and worked out well

Very nice

Very nice attic steps. No instructions came with it or that could be found on the website. Finally found a video.

Attic ladders and parts

Great products and service!

Fit Great and has great features

We needed a longer attic ladder length to fit in a shorter space due to prefabbed trusses. The L-ALLE Wooden Attic Ladder worked perfect. Thanks

Ladder purchase

My ladder came in with the plastic cut open and parts missing.

Attic stairs

The ladders are made of good quality materials, the shipping was really fast. I need a few more sets of ladders and I will definitely be buying more from this company.

Shorter than expected

Ladder says 14.5 reach but it was closer to 12. Shipping company they used was terrible. Additionally I submitted an inquiry before I ordered they didn’t respond.

Happy with the ladder.

Only problem I had was that I could never get anyone to answer the phone, I had a couple of questions before I ordered the ladder that I would of liked to talk to someone.